FAQ
Got questions? We’ve got answers.

1. Why Choose EV Central Over Insurance-Preferred Shops or Dealership?

Most dealerships don’t have their own body shop—they typically outsource collision repairs to local facilities. In fact, EV Central provides autobody repair and services for several local dealerships. Due to non-disclosure agreements, we’re unable to name specific partners, but our trusted relationships speak to the quality of our work.

Custom tailor repair services to you to benefit you as the customer

Insurance companies often direct you to their “preferred” shops, but this is usually to secure discounts for themselves—not necessarily for your benefit. What many don’t realize is that you have the legal right to choose your own repair shop.

By choosing EV Central, you skip the middlemen and get top-quality repairs with savings passed directly to you—including deductible discounts—without compromising craftsmanship or manufacturer standards.

2. Are you experiencing delays repairing your vehicle?

We offer fast turnaround times and no wait to speak with a real person.

Contact our service advisors Randy or Kevin today and get your repair process started—no delays, no hassle, no robots – just quality service!

Custom tailor repair services to you to benefit you as the customer

Insurance companies often direct you to their “preferred” shops, but this is usually to secure discounts for themselves—not necessarily for your benefit. What many don’t realize is that you have the legal right to choose your own repair shop.

By choosing EV Central, you skip the middlemen and get top-quality repairs with savings passed directly to you—including deductible discounts—without compromising craftsmanship or manufacturer standards.

3. Are we Tesla Approved?

We are actively working toward becoming a Tesla-Approved Collision Center in the near future. In the meantime, rest assured—we have the latest equipment and I-CAR certified technicians to ensure your vehicle is repaired to manufacturer standards.

4. Do you offer any warranty?

Paint Warranty

We stand behind our paintwork with a limited lifetime warranty to give you added peace of mind. We use high-quality Glasurit paint from Germany, a trusted brand used by leading car manufacturers such as Tesla, BMW, Audi, and Porsche, known for its exceptional durability and finish. If your paint ever peels, cracks, or fades due to normal wear and tear, we’ll repair it at no extra cost. 

Mechanical Warranty

We provide a 1-year limited warranty on all mechanical repairs covering parts against manufacturing defects under normal use and service conditions. This warranty does not cover damage resulting from misuse, neglect, accidents, modifications, or improper maintenance.

5. Do you work on vehicles other than electric?

Yes, we sure can! We work on all gas, hybrid and electric for all makes and models.

6. Do You Provide Car Rentals?

Yes! We’ve partnered with a local rental company to offer you discounted rates on vehicle rentals during your repair.

7. Do you offer original equipment manufacturer (OEM) parts?

We always try our best to use genuine OEM parts for your vehicle. If OEM parts aren’t available, we’ll find high-quality alternatives that match—or even exceed—OEM standards, so you can feel confident in the quality and safety of the repair.

8. Do you offer insurance assistance?

We are more than happy to assist you with the insurance process from start to finish. Just provide us with your claim number, and we’ll take care of the rest. We work directly with your insurance provider so you don’t have to!

Before you file a claim, we can walk you through the pros and cons to help you decide whether it’s better to pay out of pocket or file an insurance claim. Our service advisor, Kevin, has many years of experience as an insurance adjuster and can offer valuable insights to guide you in the right direction.

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01. Why Choose EV Central Over Insurance-Preferred Shops or Dealership?

Most dealerships don’t have their own body shop—they typically outsource collision repairs to local facilities. In fact, EV Central provides autobody repair and services for several local dealerships. Due to non-disclosure agreements, we’re unable to name specific partners, but our trusted relationships speak to the quality of our work.

Custom tailor repair services to you to benefit you as the customer

Insurance companies often direct you to their “preferred” shops, but this is usually to secure discounts for themselves—not necessarily for your benefit. What many don’t realize is that you have the legal right to choose your own repair shop.

By choosing EV Central, you skip the middlemen and get top-quality repairs with savings passed directly to you—including deductible discounts—without compromising craftsmanship or manufacturer standards.

We offer fast turnaround times and no wait to speak with a real person.

Contact our service advisors Randy or Kevin today and get your repair process started—no delays, no hassle, no robots – just quality service!

Custom tailor repair services to you to benefit you as the customer

Insurance companies often direct you to their “preferred” shops, but this is usually to secure discounts for themselves—not necessarily for your benefit. What many don’t realize is that you have the legal right to choose your own repair shop.

By choosing EV Central, you skip the middlemen and get top-quality repairs with savings passed directly to you—including deductible discounts—without compromising craftsmanship or manufacturer standards.

We are actively working toward becoming a Tesla-Approved Collision Center in the near future. In the meantime, rest assured—we have the latest equipment and I-CAR certified technicians to ensure your vehicle is repaired to manufacturer standards.

(4) Do you work on vehicles other than electric?

Yes, we sure can! We work on all gas, hybrid and electric for all makes and models.

Paint Warranty

We stand behind our paintwork with a limited lifetime warranty to give you added peace of mind. We use high-quality Glasurit paint from Germany, a trusted brand used by leading car manufacturers such as Tesla, BMW, Audi, and Porsche, known for its exceptional durability and finish. If your paint ever peels, cracks, or fades due to normal wear and tear, we’ll repair it at no extra cost. 

Mechanical Warranty

We provide a 1-year limited warranty on all mechanical repairs covering parts against manufacturing defects under normal use and service conditions. This warranty does not cover damage resulting from misuse, neglect, accidents, modifications, or improper maintenance.

Yes, we sure can! We work on all gas, hybrid and electric for all makes and models.

Yes! We’ve partnered with a local rental company to offer you discounted rates on vehicle rentals during your repair.

We always try our best to use genuine OEM parts for your vehicle. If OEM parts aren’t available, we’ll find high-quality alternatives that match—or even exceed—OEM standards, so you can feel confident in the quality and safety of the repair.

Before you file a claim, we can walk you through the pros and cons to help you decide whether it’s better to pay out of pocket or file an insurance claim. Our service advisor, Kevin, has many years of experience as an insurance adjuster and can offer valuable insights to guide you in the right direction.

We are more than happy to assist you with the insurance process from start to finish. Just provide us with your claim number, and we’ll take care of the rest. We work directly with your insurance provider so you don’t have to!

Before you file a claim, we can walk you through the pros and cons to help you decide whether it’s better to pay out of pocket or file an insurance claim. Our service advisor, Kevin, has many years of experience as an insurance adjuster and can offer valuable insights to guide you in the right direction.

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